The Volunteer Friendly Award

We involve volunteers because they are motivated, have fun helping and tell us it lets them give something back to the community. Volunteers are crucial to Brae.

Mary Sneddon, Centre Manager,
Brae RDA Partnership (Riding for the Disabled).

Mapping the Standards

The Volunteer Friendly Award is based on the national standard Investing in Volunteers (IiV) and the Management of Volunteers: National Occupational Standards 2008. The table below is designed to illustrate how Volunteer Friendly maps to each of the others. As you can see, there are many links and overlaps between each of the components in each of the three models. Volunteer Friendly is designed to be simple and easy to use.

Strand 1 - Commitment to Involving Volunteers 
Understanding why your group uses volunteers
Volunteer Friendly Tasks Investing in Volunteers National Occupational Standards for Managing Volunteers
(a) Your group can show that the people in your group (e.g., the staff, Board or Committee, and the service users) understand and can explain why you involve volunteers 1.4
9.1
A1, A3
B1
(b) Your group can show it has a volunteer policy setting out how you will recruit, support and protect volunteers 1.1
8.5
A2, A3
(c) Your group can show that volunteers are included in or have their own equivalent of your other policies 1.2
8.5, 8.7, 8.8, 8.9
 

 

Strand 2 - Making Volunteering Happen
Allocation of adequate resources, i.e. money, management, staff time and materials
Volunteer Friendly Tasks Investing in Volunteers National Occupational Standards for Managing Volunteers
(a) Your group can show you have a named person or group of people who have responsibility for recruiting volunteers and making sure they are looked after and protected
2.1, 2.2
8.6
A3
(b) Your group can show you include volunteering and volunteers when developing your plans

2.4

A3, A4
(c) Your group can show you have allowed sufficient funds to provide volunteers with the equipment and materials to undertake their volunteering and to reimburse any out of pocket expenses
2.5
5.3
8.9
A4
D7

 

Strand 3 - Fair and Equal Volunteering
Volunteer diversity, equal opportunities, fair recruitment and reference checks
Volunteer Friendly Tasks Investing in Volunteers National Occupational Standards for Managing Volunteers
(a) Your group can show it operates an environment that is free from prejudice and discrimination and is open to involving volunteers who reflect the background of the local community
3.2, 3.3, 3.4, 3.5
6.3
7.4
B1
C1
(b) Your group can show it is consistent and fair in carrying out recruitment and selection of volunteers
6.1, 6.2, 6.3
7.4
C3
(c) Your group can show it is consistent and fair in carrying out reference checks and disclosures
6.2
7.1, 7.2, 7.3, 7.4
C3

 

Strand 4 - Volunteering Tasks and Getting Them Done
Developing task descriptions, training and the support needs of individuals
Volunteer Friendly Tasks Investing in Volunteers National Occupational Standards for Managing Volunteers
(a) Your group can show it provides a selection of volunteer opportunities that are safe, satisfying and rewarding for the volunteers and productive/significant for the group
4.1, 4.2, 4.3
5.1
6.3
10.1
C1, C3, C4, C5
D1-D8 (inc)
(b) Your group can show that it can tailor support to the individual requirements and skills of each volunteer
4.4
8.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7, 8.8, 8.9, 8.10
9.2, 9.4, 9.6
10.1, 10.2, 10.3, 10.4, 10.6
A5
C1, C3, C4, C5
D1 - D8 (inc)
(c) Your group can show it has a climate in which volunteers feel welcome and motivated and that their contribution is valued
9.1, 9.2
A5
C4, C5
D1-D8 (inc)

 

Strand 5 - Celebrating Volunteers' Contributions
Volunteer Friendly Tasks Investing in Volunteers National Occupational Standards for Managing Volunteers
(a) You can show that everyone in your group is aware of the need to give volunteers recognition for their time and contribution
9.1, 9.5

 

(b) You can show that your group can demonstrate the importance of volunteers by providing fun activities for them and by thanking them regularly
9.1

 F7

(c) You can show that everyone in your group celebrates how volunteers make a difference
9.5

 

About us

In their own words

"I enjoyed the process so much, I have now become a VF assessor"